Submitted by Britney Simons on 03/25/2024
The technicians came out for a noise in my wall, didn’t find any mouse droppings, and when I played a video they stated it didn’t sound like a mouse. Then decided to put traps, poison ect, charging me 300$ the next day I found out it was a bird that has gotten into my dryer vent, called and asked about a partial refund and stated I would give back all the black box traps got laughed at and told I would receive no refund for the wrong diagnosis. Completely ignorant company, I wouldn’t recommend them to my worst enemy. Disgusted.
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